![]() ![]() Visit our Locations page to find one near you. You can also send us a secure message using Messenger in Online or Mobile Banking, or visit any BECU location. If you have concerns about a suspicious communication you've received or responded to, please contact us at 80. Many users don't realize this because they don't know what a URL shortener is and how to recognize the output of one. This information can give a criminal immediate access to your account. An Internet technique to compact lengthy website addresses, called a URL shortener, is being used by scammers to fool people into visiting malicious websites. Remember, never share your login credentials or one-time passcodes sent in a text or email.Learn how to protect your account with a code word. ![]() When you call or visit a BECU location, the employee will ask for your code word to verify your identity and ensure the person in front of them is actually you, and not someone posing as you. A code word adds a layer of security to your account. Consider adding a code word to your account.They may even suggest you look them up online as a reassurance of legitimacy. They're using names and locations of actual BECU employees. Installation and cleanup took less than two hours. Some fraudsters are impersonating BECU employees. Alex and Alex where right on time, explained how everythingwould be done and went right to work. Were aware there are hoax emails and text messages in circulation that claim quite falsely to belong to a CocaCola promotion.If it's from a scammer, replying YES may inadvertently authorize a fraudulent transaction from your account. If a message instructs you to reply YES, make sure you read and understand the purpose of the message before responding. After making a Zelle® transfer, you'll receive an SMS text to verify a transaction. We recommend you call BECU directly at 80. If you receive an unsolicited call and the caller asks for personal information, hang up.If you identify unauthorized transactions, you'll be connected with a live person. If we send a text message, you'll be asked to reply YES or NO, or advised to call the BECU servicing number on the back of your card to verify card usage.If we suspect fraud on your debit or credit card, we'll send you a text message, email or automated phone call. We will continually monitor your accounts for suspicious activity.A fraudulent or “spoofed” text message typically includes a link that directs you to enter your Online Banking User ID and Password. We will not include a link in a text message.We will not ask for your Online Banking Password.Unlike other link tracking software out there, with TinyURL, you can create branded and custom short URLs that your customers or users will trust. We will not ask for your Online Banking User ID. Key Features of TinyURL: Link management services by allow you to manage long URLs in your email marketing, social media, and other customer communications.We want you to know what you can always expect from us. Here's how we do things - and what we'll never do ![]()
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